Online ordering now available at Walmart and Amazon for EBT cardholders

CHARLESTON, WV (WOAY) – The West Virginia Department of Health and Human Resources (DHHR) today announced online purchasing options at select retailers for West Virginia Mountain State Electronic Benefits Transfer (EBT) cardholders. Using Supplemental Nutrition Assistance Program (SNAP) and/or WV WORKS benefits, EBT cardholders can now purchase items online from Walmart and Amazon.

“This is a major step in helping our clients gain access to food with increased protection for social distancing,” said DHHR Cabinet Secretary Bill J. Crouch. “By enabling online card transactions, West Virginia’s EBT cardholders can now purchase groceries for delivery or pick up with minimal contact.”

Effective May 19, 2020, EBT cardholders can make online purchases at two West Virginia Walmart stores: 40 Jett Lane in Elkins (pick-up) and 5680 Hammonds Mill Road in Martinsburg (pick-up and delivery). On May 21, 2020, Walmart will add EBT online purchasing at additional stores across the state. There is no additional fee for pick-up orders; however, there is a charge for delivery orders, which cannot be paid with the EBT card. The transaction can be split between an EBT card and another credit/debit card.

Online purchasing for EBT cardholders through Amazon will be available after 4:00 p.m. on May 19, 2020. Cardholders cannot pay delivery fees with their EBT card; however, purchases over $25 receive free delivery. The cardholder can split the purchase between their EBT card and another credit/debit card if a delivery fee is incurred. The checkout process will prevent purchase of items paid by the Mountain State EBT card that are not qualified for SNAP benefits.

For more information about West Virginia Mountain State Electronic Benefits Transfer, visit

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