The Greenbrier Resort announces plans to re-open on Friday, May 22

WHITE SULPHUR SPRINGS, WV (WOAY) – The taste of the lobster mashed potatoes at Prime 44 West. The view from the first tee on The Old White. A smile from legendary greeter Frank Mosley at the front door. The thrill of an adventure at The Greenbrier Gun Club, and a friendly greeting between a frequent guest and a cheerful Team Member underneath the timeless Dorothy Draper décor.

The Greenbrier has missed these treasured traditions as much as our guests, and America’s Resort is thrilled to announce that its iconic doors will reopen on Friday, May 22, following a two-month suspension as a result of COVID-19.

“The health and safety of our valued guests and Team Members is our top priority, and we have taken the advice from local and national health officials on what is best for their safety throughout this entire process,” said Dr. Jill Justice, President, The Greenbrier. “We are confident now that we are ready to open with new procedures in place, and we are excited to bring our guests back to experience the Greenbrier traditions that they love so much.”

Thanks in large part to its expansive 11,000-acre property, The Greenbrier has always been the perfect place to get away, while still keeping your distance, and it has been a destination focused on health and rejuvenation for more than two centuries. Located within a 6-hour drive of nearly one-third of the United States population, visitors don’t have to travel far to find the perfect retreat.

With nearly 700 room configurations, including cottages and estate homes away from the main property, guests can find the ideal setup for their family, friends or group to enjoy a getaway, while maintaining social distancing practices. Outdoor activities such as fishing, hiking, biking, the Gun Club, off-road driving and, of course, the world-renowned championship golf courses, provide opportunities for adventure and play while avoiding the crowds. All include picturesque views of the Allegheny Mountains.

“There is so much to do in these mountains and so much space in which to do it,” said Justice. “That’s a luxury our guests have always enjoyed, and it’s an added benefit during these unique times.”

Inside the hotel, guests will find new safety measures in place, including full-time teams dedicated to sanitizing high-touch public spaces such as door handles, railings, elevator buttons, tables and desks. The Greenbrier’s housekeeping team is also paying special attention to sanitizing high-touch areas inside the rooms, such as remote controls, clocks, light switches and informational guides. Seating areas have been adjusted inside restaurants to allow for additional distancing, and reservation times have been spread out to avoid backups. Additional outdoor dining locations are in place, providing extra space, as well as unique dining environments guest have never experienced.

Every department at The Greenbrier has reviewed its procedures, as well as guidelines from government and health officials, and implemented a new COVID-19 plan that maximizes the health and safety of every guest at America’s Resort.

The Greenbrier is doing its part with the safety measures above, as well as temperature screenings for all Team Members. In turn, America’s Resort is asking guests to do the same. Guests who are showing signs of illness or have knowingly been exposed to individuals with the COVID-19 virus are being asked to postpone their trips to a later date in the interest of their own health, as well as the other guests and Team Members.

Those healthy individuals who are planning a trip to The Greenbrier in the coming months are being asked to respect the space of the other guests and Team Members while on property. Guests are instructed to keep their distance from others when possible and avoid crowding elevators or standing close in lines. A large number of hand sanitizing stations have been strategically placed throughout the property, and guests are asked to take advantage of those stations and take all precautions to protect themselves and others.

The Greenbrier is a property ideally designed for social distancing. With 11,000 acres, unique room configurations, multiple restaurants and lounges and a wide variety of outdoor activities, space is never an issue at America’s Resort. Guests have always had the opportunity to be as private as they would like or as social as they would like, and that continues today in a post COVID-19 world.

“We are excited about reopening and committed to continuing to monitor our health and safety protocols in the weeks and months ahead,” said Justice. “We can’t wait to see many of our friends who are regular guests, and we hope to welcome some new faces to experience the wonder of America’s Resort for the first time.”

For more information on The Greenbrier, its COVID-19 safety plans and special upcoming events, visit Greenbrier.com or follow us on FacebookTwitter and Instagram.

Tyler Barker
Tyler Barker is currently the News Director and Digital Content Manager for WOAY-TV. He was promoted to this job in Mid-November. He still will fill in on weather from time to time. You can follow Tyler on Facebook and Twitter @wxtylerb. Have any news tips or weather questions? Email him at tbarker@woay.com