PSC is helping low income consumers stay connected during the COVID-19 pandemic

CHARLESTON, WV (WOAY) – The Public Service Commission of West Virginia is raising awareness of the federal Lifeline program, which helps eligible low-income consumers access affordable broadband and phone services.

“The COVID-19 Pandemic has had an unprecedented impact on our society and economy,” stated PSC Chairman Charlotte Lane.  “During this crisis, it is critical that Americans have the connectivity they need to stay in touch with loved ones and medical personnel, be able to work from home or search for jobs, participate in remote learning and maintain social distancing necessary to slow the spread of the coronavirus.”

Lifeline is an FCC Universal Service Fund Program that provides qualifying low-income consumers with monthly discounts on Internet or phone service.  Customers qualify for Lifeline if: (1) they participate in certain federal benefits programs (i.e. Medicaid, Supplemental Nutrition Assistance Program (SNAP), Federal Public Housing, or the Veterans Pension and Survivor’s Benefit); or (2) their household income is at or below 135% of the federal poverty guidelines.

More information on Lifeline may be found on the PSC website:

Sponsored Content
Tyler Barker is currently the News Director and Digital Content Manager for WOAY-TV. He was promoted to this job in Mid-November. He still will fill in on weather from time to time. You can follow Tyler on Facebook and Twitter @wxtylerb. Have any news tips or weather questions? Email him at