West Virginia (WOAY)- The Federal Emergency Management Agency (FEMA) is calling West Virginians who applied for assistance for the winter flooding on February 15 – 18.
FEMA may call to schedule an inspection or ensure that you are receiving all the assistance you are eligible for, including referrals to other agencies and organizations that may be able to provide additional help.
If you applied for assistance, you may receive a call from an unknown number.
Phone calls may come from unfamiliar area codes or phone numbers or show no caller ID.
It is important to answer phone calls from FEMA, even if the caller ID is unknown, and take the opportunity to let them know about your current needs.
If staff cannot reach you, they will try to leave a voicemail.
Make sure your phone inbox is not full and that you can receive voicemails.
Beware of fraud calls, and remember, FEMA will never ask for money or a full Social Security number.
Only FEMA knows an applicant’s nine-digit application number, which representatives can provide to verify that the call is legitimate.
If your phone number or email address has changed, you can update your information through your account at DisasterAssistance.gov, on the FEMA app, or by calling the helpline at 800-621-3362.
The helpline is available seven days a week, and assistance is available in most languages.
