Beckley, WV (WOAY) With colder temperatures approaching, Beckley Water is urging customers to take precautions now to protect their homes and businesses from frozen water pipes.
Officials say exposed or poorly insulated pipes can freeze and expand, leading to burst pipes, costly repairs, and water damage.
Beckley Water recommends insulating exposed pipes, disconnecting outdoor hoses, sealing drafts, and keeping homes properly heated during freezing weather.
Customers are also encouraged to open cabinet doors under sinks during extreme cold and make sure they know where their main water shutoff valve is located.
If a pipe freezes, officials say customers should shut off their main water supply before attempting to thaw it.
Never use an open flame or torch to thaw frozen pipes. Instead, use a safe source of gentle heat or contact a licensed plumber.
Beckley Water serves more than 70,000 people across southern West Virginia.
Customers with questions can contact the utility at 304-255-5121.
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