UPDATE: FAYETTE COUNTY, WV (WOAY) – West Virginia American Water has installed a temporary pump station today and will begin restoring water service to the Victor, Lansing and Ames Heights areas by approximately 9:00 PM.
Water service will be restored to some customers immediately but may take several more hours to be restored in higher elevations.
Potable water tankers remain stationed at Class VI/Adventures on the Gorge and the Victor Post Office. Once service is restored, a precautionary boil water advisory will remain in effect.
You will receive another update when the advisory is lifted.
FAYETTE COUNTY, WV (WOAY) – West Virginia American Water has issued a precautionary boil water advisory for customers in the Victor, Lansing and Ames Heights areas. The advisory follows damage overnight to a booster station, which caused a water storage tank to drain.
Crews are working to install a temporary booster station to restore water service as quickly as possible while permanent repairs are made. Estimated restoration time is currently 6 pm, but is subject to change due to the complexity of the project.
West Virginia American Water is working to deploy potable water tankers in the areas experiencing water outages. You will receive an update with the locations of the water tankers once they are in place.
Until further notice customers in the area should bring water used for drinking, making ice, brushing teeth, washing dishes, bathing, and food preparation to a full boil for a minimum of one minute, then cool before use. Boiling kills bacteria and other organisms that may be present in the water.
Once the system recovers, we will be collecting water quality samples in your area that must be analyzed for a minimum of 24 hours. You will receive another message from us letting you know when this advisory is lifted. For more information, contact our customer service center at 1-800-685-8660.