BECKLEY, WV (WOAY) – For many Appalachian Power customers winter heating season is the time when electric bills are highest. This Saturday Sept. 29, Appalachian Power’s customer service team is encouraging customers in Beckley, W.Va. to prepare for winter by attending the company’s open house and learn about ways to minimize the impact of winter weather on electric bills.
The event will be held from 10 a.m. to 3 p.m.in center court at the Crossroads Mall in Mount Hope.
At the open house, local employees will help customers take advantage of the many energy efficiency and cost saving programs the company has available.Representatives will be able to help customers who are concerned about high bills make payment arrangements and learn how to level out seasonal electric bill spikes with our Average Monthly Payment (AMP) plan.
“If you want to lower your bill, get help understanding your bill or make your home more energy efficient, we’re here to help,” said Jim Fawcett, Appalachian Power director of customer services and business development.
In addition to energy efficiency and cost saving information, employees will be on hand to discuss tree trimming, reliability improvement efforts, electrical safety and tools that make it easy to get information on power outages and bills.
The first 500 customers will be given free LED light bulbs and signed up for a door prize. Plus, Louie the Lightning Bug will be making a special appearance and will have safety information for children. Customers that cannot attend the open houses can learn energy savings tips by visitingwww.appalachianpower.com/save/residential.
Appalachian Power has 1 million customers in Virginia, West Virginia and Tennessee (as AEP Appalachian Power). It is part of American Electric Power, which is focused on building a smarter energy infrastructure and delivering new technologies and custom energy solutions. AEP’s more than 17,000 employees operate and maintain the nation’s largest electricity transmission system and more than 219,000 miles of distribution lines to efficiently deliver safe, reliable power to nearly 5.4 million customers in 11 states. AEP is also one of the nation’s largest electricity producers with approximately 32,000 megawatts of diverse generating capacity, including 4,300 megawatts of renewable energy.