UPDATE: Boil water advisory

Local - 1/14/2014 7:41 PM by Courtney Rosemond
Precautionary Boil Water Advisory LIFTED

Oak Hill, W.Va. (January 14, 2014) – West Virginia American Water has lifted the precautionary boil water advisory for customers in Lookout, Lansing, Edmond, Ame Heights and Winona in Fayette County. The advisory was issued after a series of water main breaks drained water storage tanks.  Customers will be notified of the lifting of this advisory via media.

Results of water quality testing have confirmed that water quality meets drinking water standards. Therefore, there is no further need to boil water prior to consumption.

West Virginia American Water thanks its customers for their patience and cooperation during this event. Customers are encouraged to share this information with other West Virginia American Water customers in the affected area. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660.

West Virginia American Water, a subsidiary of American Water (NYSE: AWK), is the largest publicly traded water utility in the state, providing high-quality and reliable water services to approximately 600,000 people.  Founded in 1886, American Water is the largest publicly traded U.S. water and wastewater utility company.  With headquarters in Voorhees, N.J., the company employs more than 6,700 dedicated professionals who provide drinking water, wastewater and other related services to approximately 14 million people in more than 30 states, as well as parts of Canada. More information can be found by visiting www.amwater.com.


FAYETTEVILLE - Water service in Fayette County will soon be back to normal.

Fayette County Officials tell Newswatch that all water service has been restored but a boil water advisory for many parts of Western and Northern Fayette County continues. Areas still under the advisory include Lookout, Edmond, Hico, Victor and Winona.

 They want to emphasize that the service interruption was not connected to the situation with the chemical leak in Charleston on Thursday. The problem stems from a large number of customers letting their water run during the extreme cold weather. The runoff caused water supplies to drop dramatically which in turn reduced pressure within the lines leading to many breaks.

Theresa White, with Fayette County Emergency Services says, "use bottled water and put it in your freezer, put it in the bottom it actually takes up empty space and it allows you, when the power is off, to have additional frozen assets when the water is off you have water readily accessible, and its clean, drinking water that can be used for whatever is needed."

If water problems continue in your area you can call WV American Water at (304) 353-6300.

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