1/9/2014 11:38 PM
by Courtney Rosemond
OAK HILL - West Virginia
American Water has issued a precautionary boil water advisory for customers on
in Ansted, Victor, Hico, Mossy, Dotham, Gatewood and Lookout. The advisory
follows the extremely cold weather in the region which caused a series of water
main breaks. These breaks caused water storage tanks to drain. WV American
crews are working to repair these leaks as quickly as possible. Customers will
be notified via media.
Once service is
restored, affected customers should boil their water before consumption until
further notice. Boiling kills bacteria and other organisms that may be present
in the water. Customers are asked to bring water used for drinking, cooking,
bathing, showering and brushing teeth to a full boil for a minimum of one
minute, then cool before use.
Virginia American Water also recommends the following steps:
· Throw away beverages and ice cubes if made with tap water;
· Keep boiled water in the refrigerator for drinking;
· Provide pets with boiled water after cooling;
· Do not
use home filtering devices in place of boiling or using bottled water; most home
water filters will not provide adequate protection from microorganisms;
· Use only boiled water to treat minor injuries.
Once the system recovers, West Virginia American
Water will be collecting additional water quality samples in the area of the
outage. For more information, contact West Virginia American Water’s customer
service center at 1-800-685-8660.