12/12/2013 7:37 AM
by Nadine Grimley
CHARLESTON - West Virginia's Attorney General Patrick Morrisey urged residents to use caution when shopping online this holiday season.
Morrisey said before buying merchandise online, consumers should be mindful of safe practices that include: the use of secure websites, know the company you're ordering from, read privacy policies and other conditions, use a credit card, and always print and save receipts.
He also said the Federal Trade Commission required companies to adhere to certain standards that include shipping merchandise within the time promised, or cancelling your order and returning a payment if the new shipping date cannot be met.
Anyone who felt they've been scammed while shopping online was encouraged to call the Attorney General's Consumer Protection Division at (800)-368-8808.